Order Now! 1-877-387-2677          Minimum Order $25      Free shipping Over $68
   

Terms & Conditions

  • New customer

We provide both one-time delivery or automatically repeated delivery service. For new customer, you sign up to purchase the initial contents on the frequency you choose.  If you sign up an automatically delivery, your subscription and deliveries continue until you notify us to stop.

You will receive an email or welcome call within 24 hours of submitting your online sign up form.

OrganicPai.com will not be held responsible for miscommunications due to our emails going to your spam folder. Notify us immediately if you do not receive a welcome email after two business days have lapsed from submitting your delivery service application.

  • Tax

All of the products and services that we provide are free of tax.

  • Shipping policy

Free shipping  is available.  We have our own refrigerated van which make sure our vegetables and fruits keep fresh and cool during all the transportation. We deliver five days a week.

Our delivery schedule is :

1 Arcadia (91006, 91007)2 Alhambra (91801, 91803, 91804)3 Baldwin Park(91706)

4.Beverly Hills (90210 90211 90212)

5 City of Industry (91745, 91746, 91744)

6 Diamond Bar (91765)

7 El Monte (91731,91732,91735)

8 Hacienda Heights (91745)

9 La Puente (91744,91745,91746,91748)

10 Monterey Park (91754,91755,71756)

11 Rosemead (91770, 91771,91772)

12 Rowland Heights (91748)

13 South El Monte (91733,91735)

14 San Gabriel (91775,91776,71778)

15 San Marino (91108)

16 South Pasadena (91030)

17 Temple City (91780)

18 Walnut (91789)

19 West Covina (91790,91791,91792)

20 West Los Angeles (90024,90025,90064,90066)

 
  • Cancellation policy

You can only cancel your order by calling our customer service (1-877-387-2677). Whenever you need to cancel your scheduled delivery, please notify us 48 hours ahead. If the scheduled deliver that you would like to cancel has been paid, we will put it off to next time.

OrganicPai.com will not hold responsible for customer’s miscommunication about canceling their scheduled order. Any delivered without notice of cancellation will be paid by the customer.

  • Payment Policy

               Methods of payment

We accept PayPal. When buyers check out, they’ll log into PayPal and pay with their PayPal account balance or by credit card or checking account through PayPal.

We also accept major Credit/ Debit card (VISA, MASTERCARD, DISCOVER) through our secure check out.

                Payment Terms

Except one-time purchase, all other subscription is subject to payment due one week ahead of scheduled deliver time. For example, if you subscribe weekly delivery service, you will be charged one week from the date of every delivery. If payment has not been received on time, we will automatically cancel your order. To avoid having this issue, we strongly encourage you to keep your card on file up to date.

               Please note: There is a $15 charge on NSF payments if you are using a check or PayPal echeck with insufficient balance.

 

  • Return/ refund policy

Due to the special nature of our products, we are not able to accept any return. However, we do have a 100% satisfaction guarantee that if there’s bad products in your box, we’d love to give refund in form of store credit.

  • 100% Satisfaction Guarantee

Make sure your order is correct before you submit it. Please review your confirmation email after submitting your order. OrgainicPai retains the right to add appropriate deposits to maintain product quality. However, your printed invoice represents the final bill.

Report any spoiled or missing items within 24 hours. We have a 100% satisfaction guarantee. All invoices after 24 hours are considered accurate.

 

  • Welcome to OrganicPai.com

If you have any questions about our Service Policies or OrganicPai.com, please contact us at: 1-877-387-2677 or email us at: info@organicpai.com