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FAQs

How do I get started?

Check to see if we deliver to your neighborhood by entering your zip code here. Specify if you are requesting a home or office delivery. In the sign up process you’ll be able to create an account, enter your delivery information and select the Box Type, Size and Delivery Frequency that best fits your needs.

Are there any fees?

It is absolutely free for delivery services, so NO deliver fee. It is also free to sign up or to cancel the membership.
How do I pay?

We accept Visa, MasterCard, electronic check. You can pay ahead online or buy our popular one year membership so you will have your fresh box delivered every week by the door.

Is my information secure?

Definitely! All payment related information is done via HTTPS and we are in full compliance with all PCI standards. We also never sell or share information with other parties, thus it is absolutely secure.

Is everything organic?

You can trust that 100% of the produce arriving in your box is certified organic from our farm and our trusted farm partners. In addition to our organic certification, our produce is grown in a sustainable farming system that nourishes a healthy ecosystem and cares for our environment. We love to support local farmers and deliver locally grown organic produce whenever it’s available. We are always looking for new farms to partner with to supply our ever-growing list of customers. If there is a local organic farmer you think we should partner with, welcome to let us know!

How do I cancel an order that is already scheduled for the week?

If your delivery day is still 48 hours away, log into your account and go to your tools. The dates you select must include the day of the delivery you wish to cancel. You will be prompted to confirm the deletion of your order. Click ‘delete’.

Any request to cancel an order needs to be completed during regular web store hours.
It is our customer’s responsibility to cancel their order when they wish to stop receiving deliveries. Any orders delivered without notice of cancellation will be paid by the customer.

What do I do if I have an issue with my delivery?

Please call us right away at 1-877-387-2677 or email us at info@Organicpai.com. We guarantee the accuracy and quality of our products and service 100%.